Rules &

Agreements

Rules &

Agreements

Guest Client Terms

  • Clients get a one-time service.
  • Client pays a one-off payment according to the payment rules.
  • Client pays first then receives the services.
  • One-off is available on weekends between 8:00 – 16:00.
  • The customer is expected to supply a shaded space, water, and electricity.
  • The temperature of the car must be cool.
  • The smallest amount spent per booking is R 2350.
  • Booking is secured through a full payment.
  • Booking cancellation has a penalty fee of 25%.
  • Booking rescheduling has a penalty fee of 10%.
  • A booking can only be rescheduled once.
  • Rescheduling a booking is penalty free.

Membership Client Terms

  • Clients get a structured plan with their choice of services that span a period of 3, 6, or 12 months, with 2 or 3 weeks between washes.
  • Memberships apply to only one car.
  • Clients pay a monthly premium according to the payment rules.
  • This service is available on weekdays between 8:00 – 16:00.
  • The temperature of the car must be cool.
  • The customer is expected to supply a shaded space, water, and electricity unless their building is registered with us.
  • A client can book for a wash after the stated frequency for that membership.
  • A client can delay for the next booking at most for two days.
  • When a client requests for a cancellation, they will be charged for the services that they have received up to that time (at the one-off service rates) less the monthly premiums they have paid up to the time of cancellation.
  • How to upgrade and downgrade a membership.